Returns & Exchanges
At GOT BAG, we are committed to your satisfaction and the health of our oceans. If you are not completely happy with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Pack Your Items
Securely place your unused GOT BAG products in their original packaging, ensuring all tags remain attached.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing